Legal notice

Legal Notice & Business Information

Last Updated: October 24, 2026

1. Website Operator & Business Identification

This website, https://seouvara.com, operates under the commercial name SEOUVARA and is owned and operated by TIANMU LLC, a limited liability company formed in the State of Delaware, United States.

SEOUVARA is an independent international e-commerce retailer specializing in Korean skincare, makeup, hair care, body care, beauty tools, and selected personal care products.

Commercial Name SEOUVARA
Legal Entity TIANMU LLC
Jurisdiction of Formation Delaware, United States
Registered Business Address 8 The Grn, Ste R, Dover, DE 19901, United States
Website https://seouvara.com
Customer Support Email info@seouvara.com
Customer Support Phone +1 (302) 608-2135
Customer Support Hours Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)
Fulfillment Origin South Korea
Fulfillment Coordination Address N029, 602, Yeongdong-daero, Gangnam-gu, Seoul, 06083, Republic of Korea

The Delaware address is our registered business address and should not be interpreted as a customer-facing retail store or physical product fulfillment facility.

International order fulfillment is coordinated in South Korea through our fulfillment and logistics partners. The Korean coordination address is not automatically an authorized customer return address.

2. Business Activities & Retail Operations

SEOUVARA operates as an independent multi-brand online retailer offering Korean beauty and selected personal care products to customers in supported international markets.

Our product catalog includes skincare, cosmetics, hair care, body care, beauty tools, and other products expressly listed on our website.

All purchases made through seouvara.com are subject to our published Terms of Service and applicable consumer protection laws.

Products and shipping services may be subject to destination-specific availability, product restrictions, and legal requirements.

3. Product Authenticity & Sourcing

SEOUVARA is committed to offering genuine Korean beauty products and maintains a policy against knowingly selling counterfeit or imitation goods.

Products are sourced through Korean suppliers and distribution partners.

Unless expressly stated otherwise, SEOUVARA does not claim to be the official website, manufacturer, exclusive distributor, or authorized representative of the third-party brands featured in our store.

Brand names, trademarks, product images, and other identifiers are used for legitimate product identification and retail information purposes, subject to applicable intellectual property rights.

Information about our authenticity commitment and procedures for reporting concerns is available in our Authenticity Guarantee.

4. Shipping Origin & International Fulfillment

SEOUVARA international orders are fulfilled and dispatched from South Korea through our fulfillment and logistics partners.

Available shipping services may include Standard, Economy, and Express Shipping, depending on the destination, shipment requirements, and carrier availability.

Some shipping services are temporarily restricted for selected destinations, including certain European countries.

Shipping methods, order processing times, delivery estimates, and applicable shipping charges are explained in our Shipping Policy.

Shipping availability and charges for a particular order are displayed during checkout before payment.

5. Prices, Payments & Customs Charges

Product prices are displayed in the currency applicable to the selected storefront market or checkout.

The order summary at checkout displays the product charges, shipping fees, and any taxes or duties collected by SEOUVARA before payment confirmation.

International shipments may be subject to additional customs duties, VAT, GST, import taxes, customs clearance fees, or carrier brokerage charges imposed by the destination country.

Unless such charges are expressly identified as included or prepaid, they may be collected separately from the recipient by customs authorities or delivery carriers.

Where a Delivered Duty Paid (DDP) service is expressly offered, the included customs duties and taxes will be handled according to the terms disclosed during checkout.

We do not guarantee duty-free importation solely on the basis of order value.

Payment methods and applicable charges are presented before the customer completes payment. Additional details are provided in our Shipping Policy and Terms of Service.

6. Returns, Refunds & Consumer Rights

SEOUVARA offers a 30-day return window from the date of delivery for eligible products, subject to the conditions described in our Return & Refund Policy.

For eligible voluntary change-of-mind returns, customers generally bear return shipping costs, except where applicable law requires otherwise.

Where a product is defective, damaged, incorrectly supplied, or otherwise non-conforming, appropriate remedies will be provided under our policy and applicable consumer protection laws.

SEOUVARA does not charge a restocking fee for eligible returns (USD $0.00).

Mandatory statutory withdrawal, refund, product conformity, and other consumer rights remain unaffected.

For complete information, please review our Return & Refund Policy.

7. Product Information & Health Disclaimer

Product descriptions, ingredient information, skincare guidance, and educational materials are provided for general product information purposes.

Individual results may vary depending on product formulation, personal sensitivities, skin condition, and usage.

Customers should review the manufacturer's product label, ingredient list, warnings, and instructions before use.

General cosmetic guidance on this website is not intended to diagnose, treat, cure, or prevent medical conditions or replace professional medical advice.

Any product-specific health, nutritional, or other regulated claims must be assessed according to the relevant product category and applicable destination-country laws.

Nothing in this section limits statutory consumer protection rights or remedies relating to unsafe, defective, or inaccurately described products.

8. Trademarks & Intellectual Property

The SEOUVARA trade name, original branding, and original website content owned by SEOUVARA are protected under applicable intellectual property laws.

Third-party brand names, trademarks, logos, and product identifiers remain the property of their respective owners.

References to third-party brands do not, by themselves, imply sponsorship, endorsement, authorization, or official affiliation.

Use of website content or third-party intellectual property must comply with applicable laws and the rights of their respective owners.

9. Privacy & Personal Information

SEOUVARA processes customer information for purposes that may include order management, payment processing, shipping, customer support, fraud prevention, and applicable legal compliance.

Payments and other business functions may involve independent third-party service providers.

For more information about personal data collection, processing, cookies, information sharing, and privacy rights, please review our Privacy Policy.

10. Customer Support & Legal Inquiries

For questions concerning SEOUVARA, product information, orders, shipping, returns, refunds, or legal matters, customers may contact:

TIANMU LLC — Operating SEOUVARA

  • Email: info@seouvara.com
  • Phone: +1 (302) 608-2135
  • Support Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)
  • Registered Business Address: 8 The Grn, Ste R, Dover, DE 19901, United States

We aim to respond to customer inquiries as promptly as reasonably possible during our regular support hours.

Customers may also use our Contact Us page to submit a message.

Complaints and consumer requests will be handled in accordance with our published policies and applicable law. Nothing in this notice limits access to statutory consumer remedies or legal dispute resolution procedures.

11. Applicable Terms & Legal Rights

Transactions through SEOUVARA are subject to our Terms of Service, applicable order terms, and relevant mandatory consumer protection laws.

Where a provision of our website policies conflicts with mandatory consumer rights applicable to a transaction, the relevant mandatory legal protection takes precedence.

For information regarding governing law, contractual conditions, and other applicable terms, please review our Terms of Service.

12. Related Policies & Information

This Legal Notice may be revised to reflect changes in company information, operational practices, or applicable legal requirements. Updates will not retroactively remove statutory consumer rights or obligations relating to orders already placed.