Privacy policy

Last Updated: October 2026

1. Introduction

At SEOUVARA, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit seouvara.com, place an order, create an account, contact customer support, or interact with our services.

SEOUVARA is owned and operated by TIANMU LLC, a registered company in the United States.

2. Information We Collect

We may collect the following information:

Information You Provide

  • Personal details, including your name and contact information.
  • Billing and shipping addresses.
  • Order details, purchase history, and payment-related information.
  • Customer support communications, return requests, and product reviews.
  • Marketing preferences and newsletter subscriptions.

Information Collected Automatically

  • IP address, browser type, device information, and approximate location.
  • Website activity, pages visited, and shopping cart interactions.
  • Cookie data and analytics information.

3. Payment Processing & Data Security

Payments are processed through secure third-party payment providers, such as Shopify Payments, PayPal, and supported card payment networks.

SEOUVARA does not store full credit card numbers or CVV security codes in its own databases. Payment providers handle sensitive payment information according to their applicable security standards.

4. How We Use Your Personal Information

We use personal information to:

  • Process payments, orders, and international shipments.
  • Provide order confirmations, tracking updates, and customer support.
  • Manage returns, refunds, and exchanges.
  • Prevent fraudulent transactions and protect our website.
  • Improve website functionality and shopping experiences.
  • Send promotional emails when permitted by applicable law and your marketing preferences.
  • Comply with applicable tax, customs, and legal obligations.

5. Information Sharing and Third-Party Disclosures

We share necessary information with trusted service providers to operate our business, including:

  • Shopify: E-commerce hosting and store operations.
  • Payment Providers: Secure payment processing and fraud prevention.
  • Shipping Partners: International logistics, customs clearance, and delivery.
  • Fulfillment Partners: Order preparation and shipping coordination in South Korea.
  • Marketing and Analytics Providers: Website analytics and advertising services, subject to applicable privacy requirements.
  • Legal Authorities: When required by applicable laws or regulations.

We do not sell personal information for monetary payment. Certain advertising and analytics activities may constitute sharing or targeted advertising under applicable privacy laws, and relevant opt-out rights will be honored.

6. International Data Transfers

SEOUVARA serves customers across multiple international markets. Personal information may be processed in the United States, South Korea, Canada, and other countries where our service providers operate.

When required by applicable law, we use appropriate safeguards for international transfers of personal information.

7. Cookies, Web Tracking, and Analytics

Our website uses cookies and similar technologies to:

  • Maintain shopping carts and account sessions.
  • Improve website performance and security.
  • Understand customer browsing activity.
  • Measure advertising effectiveness and personalize marketing where permitted.

You can manage cookies through your browser settings and any privacy controls available on our website. Non-essential cookies are subject to applicable consent and opt-out requirements.

8. Regional Privacy Rights

Depending on your location, including the European Economic Area, United Kingdom, Canada, and certain US states, you may have rights to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Withdraw consent where applicable.
  • Object to or restrict certain data processing.
  • Opt out of applicable targeted advertising or personal information sharing.
  • Unsubscribe from marketing communications.

To exercise your privacy rights, contact info@seouvara.com.

We may verify your identity before fulfilling requests. Certain records may be retained when required for legal, tax, accounting, or fraud prevention purposes.

9. Data Retention and Security

We retain personal information only as long as reasonably necessary to provide our services, process orders, manage customer support, and comply with legal obligations.

We use appropriate technical and organizational security measures to protect personal information. However, no electronic system can guarantee absolute security.

10. Children's Privacy

SEOUVARA is not intended for children under 13 or the applicable minimum age required by local law.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, please contact us so we can investigate and take appropriate action.

11. Policy Modifications

We may update this Privacy Policy to reflect changes in our operations, technology, or applicable laws.

Updated versions will be published on this page with a revised date where appropriate.

12. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, please contact:

  • Store Name: SEOUVARA
  • Operating Entity: TIANMU LLC
  • Website: https://seouvara.com/
  • Email: info@seouvara.com
  • Phone: +1 (302) 608-2135
  • Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST
  • Registered Business Address: 8 The Grn, Ste R, Dover, DE 19901, United States
  • South Korea Fulfillment Coordination Address: N029, 602, Yeongdong-daero, Gangnam-gu, Seoul, 06083, Republic of Korea